REFUND + EXCHANGE POLICY
- WE DO NOT OFFER REFUNDS SO PLEASE CHECK YOUR PURCHASE CAREFULLY before you pay for it.
- Tickets can only be exchanged in person at the Vancity Theatre box office up to 30 minutes before the start of the unwanted screening.
- Exchanges cannot be made for missed screenings.
- The Vancity theatre box office opens 45 minutes before the first screening of the day, check film listings for screening start times.
WHAT IS RUSH?
- If you see that a film is in RUSH it means there are no tickets available for purchase at this time. A Rush line will form at the theatre and tickets will be sold on first come first serve basis if capacity allows. There is a limit of one rush ticket per person.
- Vancity Theatre Rush line starts approximately 45 minutes before show time.