Join the VIFF family
Become a VIFF+ Connect Monthly Member and get premium access to a dynamic roster of feature films, specially curated VIFF Collections, talks and discounts on new releases.
At only $12 a month / household, becoming a member is cheaper, and dare we say cooler, than paying for two films a month. If you want more Festival and In-Cinema perks, check out our VIFF+ Annual Membership options and get ready experience lots of exceptional cinema, talks and special events!
- Save $3 per ticket on First-Run films
- Free access to a dynamic roster of VIFF Connect Collection titles
- Free access to online VIFF Talks
Curious about becoming a VIFF+ member? Or have you recently become a VIFF+ member and want to learn how to make the most of your amazing new lifeline to all the best films and VIFF special events?
Check out some of our frequently asked questions below and you'll soon be VIFFing to your heart's content.
In order to unlock your discounted ticket price, simply log in to your viff.org account prior to selecting tickets. Once you are logged in, the discounted price will appear after selecting a ticket. If you are purchasing a streaming ticket, the link and voucher code for the film will be in your order confirmation email.
Using the VIFF Connect App for Roku, Apple TV, Amazon Firestick or Android TV?
Tickets cannot be purchased through the VIFF Connect app at this time. If you are using the app, please purchase your ticket from viff.org.
If you are currently logged in as a member on the VIFF Connect app you will need to log out in order to enter the voucher code for your ticket to access the film.
VIFF Gift Cards can be purchased for the amount of the VIFF+ Bronze, Silver or Gold membership. When you purchase a gift card, you will be emailed a PDF that you can forward along to the recipient.
VIFF+ Connect monthly memberships cannot be purchased using a VIFF Gift Card because we require a saved payment method (Mastercard or Visa) for renewal.
If you have purchased a VIFF+ membership on your account and intended on giving it as a gift, please contact us at firstname.lastname@example.org or 604-683-3456.
Only VIFF+ Silver, Gold and VIFF+ Connect monthly members will be able to log in to VIFF Connect with their viff.org username and password. If you do not have one of these memberships there will be an error message after your login attempt. If you are interested in purchasing a membership for access to VIFF Connect, details can be found here.
If you are a VIFF+ Silver, Gold or VIFF+ Connect monthly member and have forgotten your password, your password must be reset on viff.org before you will be able to log in to VIFF Connect.
If you have purchased a streaming ticket, no login is necessary. Simply enter the voucher code found in your order confirmation email at connect.viff.org, or click on the ‘watch now’ button in the email and the film will open in your default browser.
Locked out of your account or having password difficulties? Contact us at email@example.com or 604-683-3456 for assistance.
On the day your membership is due to expire, we will send you an email to let you know. In that email will be a link to renew your membership for another year.
You can also choose to upgrade to a higher membership tier.
If you’re a new member and haven’t received your membership card, or if you’ve upgraded your membership and need to swap out your old card, don’t worry!
While our box office is closed, you won’t be able to pick up your physical membership cards or popcorn vouchers. However, all of your other VIFF+ membership benefits are accessible online, so not having your membership card to hand won’t get in the way of your enjoyment of films on VIFF Connect.
- VIFF+ Silver and Gold members can only access one Cardholder Day per membership year.
- Includes VIFF and VIFF Centre memberships.
- VIFF Centre discounts and complimentary tickets apply to most regular screenings at the VIFF Centre. They are not valid for:
- Screenings during the Vancouver International Film Festival.
- Rental and private events at the VIFF Centre.
- Special event screenings and some co-presentations.
- Access to events and screenings is subject to ticket availability.
- Benefits and prices may be subject to change but this will be communicated in advance.
- Deadline to join or upgrade for Cardholder Day discounts on Festival Subscriptions and ticket packs will be announced ahead of Cardholder Day.
VIFF+ Memberships are solely for the individual(s) whose name(s) are included at time of purchase.
If your question is not answered above, please contact us at firstname.lastname@example.org or 604-683-3456. We will do our best to respond within 48 hours.