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Ticket Information

Please note that VIFF Centre is a licensed venue, all attendees must be aged 19+

Box Office


Before the Festival

Open 30 minutes before the first screening of the day and is located at the VIFF Centre, 1181 Seymour St.

During the Festival

From Thursday, September 28 – Sunday, October 8, all of our theatres serve as box offices, where you can buy tickets for any film in the festival.

Box offices open 30 minutes prior to the first screening of the day at that theatre, and close after the theatre’s last screening of the day has started.


Phone: (604) 683-3456

Email: [email protected]

Before the Festival

Our Box Office Helpline is staffed Monday-Friday, 12-5 pm (plus special event coverage).

During the Festival

From Wednesday, September 6 – Sunday October 8, our Festival Infoline is staffed 7 days a week, 12-6pm (plus special event coverage).

VIFF 2023 Festival Pricing

VIFF 2023 Film Tickets

Adult $18
Senior (65+) $16
Student/Youth $14
Accessible $13
VIFF+ Members $15
VIFF+ Premium/Patron/U25 $13

*Prices above do not include GST.

Individual tickets are on sale now at and will be available for purchase in-person starting September 21.

We recommend that you purchase tickets online ( in advance when possible.

In the case that the advance tickets are not entirely sold out, the remaining tickets will be available for purchase in-person at the Box Office before each screening.

VIFF 2023 Ticket Packs                 Buy Now

Regular Price VIFF+ Premium / Patron / U25
6 Pack $102 $87 $75
10 Pack $165 $140 $120
20 Pack Sold Out Sold Out Sold Out
Student 6 Pack $78 N/A N/A
Senior 6 Pack $93 N/A N/A
Senior 10 Pack $150 N/A N/A
Senior 20 Pack Sold Out N/A N/A

Join VIFF+ Now To Save At VIFF 2023! 

  • Ticket packs work like credits on your account.

  • There are no restrictions on the number of tickets from your pack that can be used per screening. For example, if you buy a 6-ticket pack, you can use all 6 tickets for a single screening or individual tickets across multiple screenings.

  • Ticket packs cannot be used to attend VIFF Gala screenings, Talks, VIFF Live or Industry events.

Read More

VIFF 2023 Platinum Pass             

Regular Price VIFF+ Premium / Patron / U25
Platinum Pass $1200 $1080 $960

Platinum passholders may book tickets in advance to guarantee their seat at a screening. Passholders are the first people through the doors at each screening.

In the case that a Platinum passholder has not booked their ticket in advance:

  • We put aside a generous allotment of passholder seats for each screening.

  • Passholders are granted access to these seats before other patrons or until the passholder allotment is reached.

  • Platinum passholder seats are held until 5 minutes before showtime.

  • If the passholder allocation is full for a particular screening, our front of house team will ask any passholders wishing to see the film to wait in the Standby line.

  • Once all other patrons are seated, the Standby line will be admitted if seats remain.

  • You must be 19+ to buy a pass.

  • Platinum passes do not guarantee entry, unless a ticket has been booked in advance.

Please note: Passes can only be printed and picked up at the VIFF Centre box office at 1181 Seymour Street.

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Individual Tickets

We recommend that you purchase tickets online ( in advance when possible.

In the case that the advance tickets are not entirely sold out, the remaining tickets will be available for purchase in-person at the Box Office before each screening.

In-Cinema Tickets

Regular Price  VIFF+ VIFF+ Premium & U25
Adult $15   $12  $10
Senior $13  $12  $10
Student $10  
Accessible $10  
Group Rate (for groups of 10 or more) $12  
Double Bill** $25  


*Prices above do not include GST.
**Double bill tickets are available in person on the day of the screening only.

Need an easily accessible seat for yourself and/or a companion? Please contact our box office directly on 604 683 3456 to book.

Check out our accessibility page for full information about access to VIFF Venues.

Become a VIFF+ Member

Join the best film club in town!

VIFF+ Members get the red carpet treatment at VIFF all year-round. Memberships start at $39 for a year and benefits include:

  • Discounts on tickets all year
  • Free ‘Bring a Friend’ tickets
  • Popcorn vouchers
  • Great discounts on festival ticket packages and passes
  • Invitations to free and sneak preview screenings

Join Today

What is Standby?

If a screening has sold out of advance tickets, there may be some tickets that become available at the door just before the screening starts (returned tickets, unused complimentary tickets, etc.).

If you’re in the Standby line when a show is being admitted, our front-of-house team will do their best to find a seat for you, but this is not guaranteed. To be fair to anyone in line, we can only sell one standby ticket per person.

Refunds and Exchanges

We understand that sometimes you book a ticket and plans change! VIFF has a customer-friendly refund and exchange policy to ensure you can book to see a film with us with confidence.

  • If you’ve booked for the wrong date/time, we’re happy to exchange your ticket free of charge to another screening – just please give us some advance warning! Any exchanges on tickets for films that have already screened are decided on a case by case basis.
  • If you need to totally cancel your ticket we will be able to provide you with a full refund and hope that you’ll book again in the future.
  • We can’t refund tickets if they have been used unless there are extenuating circumstances or in case of technical failure during the screening – feel free to contact our customer service team to discuss.

Indigenous & Community Access

Free Admission to all self-identifying Indigenous Peoples

VIFF offers a limited number of complimentary tickets per screening to anyone who self-identifies as Indigenous. You can book your ticket at the Box Office or by calling the Box Office Helpline (604) 683-3456 (Hours: Monday-Friday Noon-5pm).

VIFF’s policy to offer complimentary admission to Indigenous peoples is informed by the spirit of the United Nations Declaration on the Rights of Indigenous Peoples. This declaration recognizes the rights of Indigenous peoples to maintain, control, protect and develop their cultural heritage and traditional cultural expressions. VIFF screens many films containing representation of Indigenous cultural heritage and stories spoken directly by First Nations, Métis, or Inuit filmmakers and artists.

VIFF’s admission policy is one way to acknowledge this unique relationship with Indigenous peoples and to demonstrate our recognition and respect through our actions.


Community Access Tickets

Each year, VIFF provides complimentary Community Access tickets to a variety of organizations that work with individuals who face barriers to attending film screenings at VIFF Centre or during the Festival.


Ticket Donation Requests

Looking for ticket donations to use for your event or fundraiser? Please fill out our ticket donation request form on our Donation Requests page. Donation requests will be accepted from November 1 to July 31.  We are unable to process donation requests between August 1 and October 31.