Become a VIFF+ Member
Image: Contemporary Color, VIFF 2017
Join VIFF’s community of inspired film lovers.
Share experiences that extend beyond the theatre.
Whether you see a few films or dozens of films each year, there is a membership level just for you. All members enjoy discounts, free events and early access to Festival ticket packs and passes.
How can I buy a ticket with my VIFF+ discount?
To purchase tickets with your discount, simply login to your viff.org account prior to selecting your tickets. You will be able to see the red ‘VIFF+’ indication on your discounted tickets as you select them. If you forget to log in before selecting your tickets, the system will update any tickets you have in your cart with your discounted price as soon as you log in.
How do I redeem my ‘Bring a Friend’ tickets?
Your ‘Bring a Friend’ tickets are included with your membership. They need to be claimed and added to your account as a ticket package, which you can choose to fulfill at any time. Instructions on how to do this will be included in your VIFF+ Welcome Email. When you are ready to use these tickets, you can access the package whenever you purchase eligible tickets (for year-round regular screenings only) by clicking the link to fulfill your ticket package that will show up on each booking page. These tickets are not valid for festival screenings.
When you choose to fulfill your Bring a Friend ticket package, the free tickets will replace any tickets you already have in your cart, so you may need to do two orders if you want to purchase some tickets at the same time as redeeming your package.
My VIFF+ membership isn’t showing on my account on the new site…
While we’ve done our best to move everyone over to the new system, it’s possible some information didn’t transfer over correctly! Please make sure you’re trying to log in using the email address we usually use to communicate with you. If you are and still cannot see your membership, please email [email protected] and a member of our team will look into the issue for you.
How can I purchase a VIFF+ membership as a gift?
It is easier than ever to purchase a VIFF+ membership as a gift! All you need to do is visit the VIFF+ Gift Membership page and add a gift membership to your cart. If you’re logged in and already have a VIFF+ membership yourself, the gift membership will be the only one available. If you’re not logged in yet, or don’t have a VIFF+ membership yourself, you just need to check the box that says ‘This is a gift’ before adding it to your cart.
How will I know when it is time to renew my VIFF+ membership?
We will email you to let you know a few days before your membership is due to expire. You can also now choose to auto-renew your VIFF+ membership so that you don’t need to worry about remembering to renew it. Simply add payment details to your Elevent account and check the box to auto-renew your membership and at the end of each year, the membership will automatically renew for you, at a reduced price.
Memberships can only be renewed online within 4 days of your membership expiring. If you would like to renew earlier, please call the Box Office Helpline on (604) 683-3456, Mon-Fri, 12-5 pm.
Can I set up auto-renewal on my membership?
Yes, you can! If you set up autorenewal on your VIFF+ membership, you don’t need to worry about your membership expiring at an inopportune moment (during the festival, for example!). With auto-renewal, you can rest easy and your membership will automatically be renewed as your previous one expires. All you need to do is make sure you have your preferred payment method saved on your Elevent account, and we’ll do the rest.
You can follow these instructions here to set up autorenewal today. If you change your mind, disabling autorenewal is as easy as logging back into your account and clicking a button. And we’ll always let you know a few days in advance when your membership payment is due.
What is Members’ Early Bird Day?
Members’ Early Bird Day usually happens in early to mid-August and is the first opportunity for our VIFF+ members to get a sneak peek of the line-up for VIFF and to purchase ticket packages and passes at a significant discount (30% for VIFF+ Premium, 15% for VIFF+). We will let you know when this year’s event will take place ahead of time so you can make the most of your membership and get excited for the festival before anyone else!
VIFF+ Terms and Conditions
- Your VIFF+ membership includes your VIFF Society membership
- VIFF Centre discounts and complimentary tickets apply to most regular screenings at the VIFF Centre. They are not valid for:
- Screenings during the Vancouver International Film Festival
- Rental and private events at VIFF Centre
- Special event screenings and some co-presentations
- Access to events and screenings is subject to ticket availability
- Benefits and prices may be subject to change, but this will be communicated in advance
- At present, VIFF+ memberships are solely for the individual whose names are included at the time of purchase