We want your VIFF cinema experience to be the best! Take a moment to check out the information below. If you have any questions or concerns, please don’t hesitate to contact us.
Box Office Helpline
Year Round
Our Box Office Infoline is staffed Monday-Friday, 12-5 pm (plus weekends and special event coverage).
Festival Period
From Tuesday, September 2 – Sunday, October 12, our Festival Infoline is staffed 7 days a week, 12-6 pm.
Become a VIFF+ Member
VIFF+ Members get the red carpet treatment at VIFF all year-round. Memberships start at $49 for a year and benefits include:
- Discounts on tickets all year
- Free Guest tickets
- Popcorn vouchers
- Great discounts on festival ticket packages and passes
- Invitations to free screenings
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